Welcome to Shumookh! By using our website, https://shumookh.co/, you agree to these terms and conditions. Please read them carefully.
1. Business Information
Shumookh is an online apparel brand that sells luxurious Arabic dresses and accessories worldwide. For any inquiries, you can contact us at +971 58 811 9323.
2. Products and Services
Shumookh offers a curated collection of traditional Gulf attire, including Abayas, Kanduras, Ghutras, Agals, Burqas, Niqabs, and Khimars, with customization services available to ensure a perfect fit and personalized style. We also offer an exclusive range of niche perfumes inspired by the rich aromas of the Arabian Peninsula, along with a unique niche interior décor line that blends traditional Gulf aesthetics with contemporary design. Whether you’re shopping locally or internationally, you can place orders from anywhere across the globe with ease.
3. Payment and Pricing
We accept the following payment methods:
Visa
Credit Card
Mastercard
Apple Pay
Google Pay
PayPal
Order Acceptance: Your order is accepted when we send an order confirmation email, at which point a contract is formed between you and Shumookh. If we cannot accept your order, we will notify you by phone or email and initiate the refund. Reasons for non-acceptance include:
Out-of-stock products
Pricing or description errors
Mismatched billing information
Technical issues or updates to comply with laws
We also offer cash on delivery.
4. Shipping and Delivery
For standard orders, the processing time is 3 to 5 business days, followed by a delivery time of 2 to 3 business days after processing is complete. For GCC (Gulf Cooperation Council) orders, the delivery time is 19 to 20 business days, with an additional processing time of 3 to 5 business days.
Shumookh reserves the right to choose any delivery courier depending on the country.
Shipping times may vary during bank/public holidays and during peak periods. We cannot be held responsible for delays that may occur as a result of courier-related matters, severe weather conditions, or any Act of Allah.
